Updated and Effective as of 01 Jun 2024

Overview

Thank you for choosing Shopuze! When you create a Shopuze Account (detailed in Section 2) or utilize any of our services, you're accepting our Terms of Service. It's essential to understand these terms, as they outline your rights and responsibilities while using Shopuze. We're committed to providing the best possible service, and by understanding and agreeing to these terms, you help ensure a seamless experience for all users.

In the context of these Terms of Service, references to “we”, “us”, “our”, or “Shopuze” point to the relevant Shopuze Contracting Party. On the other hand, “you” refers to you as an individual when signing up for or utilizing Shopuze's services. If you're accessing or using our services on behalf of a business, then “you” pertains to that specific business entity and any affiliated parties.

It's essential for users to be acquainted with these terms to ensure a smooth experience with our platform. Our relationship with users is built on trust and mutual understanding. Whether you're an individual user or representing a business, our goal is to ensure that our interactions are transparent and beneficial for both parties. The definitions set forth help lay the foundation for this professional relationship.If, at any point, you find terms or references in our documentation or platform that aren't clear to you, we recommend revisiting this section. For any terms not defined here or for further assistance, our customer support is always available to help.

To ensure a harmonious experience for all users, it's vital to understand and follow the policies set out in this document. By establishing and communicating these terms, we aim to prevent potential misunderstandings and ensure that every interaction on our platform aligns with our shared values and standards. Your input is invaluable to us. If there are aspects of these terms that you find unclear or if you have suggestions on how we can improve, please don't hesitate to share your feedback. We continually strive to refine our policies for the benefit of our entire community.

Shopuze: Your All-In-One Commerce Solution

Welcome to Shopuze, a holistic commerce platform meticulously designed for merchants. Our goal is to simplify your commerce experience, bringing together diverse avenues of business into one unified space.

• Key Features:

1. Online Store Customization:

   Craft a unique digital presence with tools to design and personalize your online store.

2. Multichannel Selling:

   Seamlessly sell across a spectrum of platforms - be it on the web, mobile apps, social media, various online marketplaces, or any other online platforms, collectively known as our “Online Services”.

3. Comprehensive Business Management:

   Oversee vital business components such as product management, inventory tracking, payments, order fulfillment, and shipping with ease.

4. Marketing & Engagement:

   Harness tools for effective advertising and foster meaningful interactions with your current and potential customer base.

Inclusivity of Service(s):

Any and all services provided by Shopuze fall under the umbrella of “Service(s)” as mentioned in these Terms of Service. This includes not only our current offerings but also any new features or tools we may introduce in the future. All such additions will inherently be governed by our Terms of Service.

Stay Updated:

For a detailed insight into our Terms of Service, or to keep abreast of any updates, we recommend visiting our dedicated page Terms of Service.

Understanding & Accepting Shopuze’s Terms of Service

Before you dive into the offerings of Shopuze and set up an account or use any of our services, it's crucial to read, agree and accept the terms outlined in several essential documents:

1. Terms of Service:

   This is the foundational document, containing the bulk of the terms you're agreeing to Terms of Service.

2. Usage Policy:

   Our Usage Policy provides guidelines on the appropriate and permissible use of Shopuze services to ensure a safe and harmonious environment for all users Usage Policy.

3. Privacy Policy:

   Your privacy is paramount to us. This policy outlines how we handle, protect, and use your personal data Privacy Policy, Cookie Policy.

Please take the time to thoroughly read and understand each of these documents. Your agreement with these terms ensures a smooth, compliant, and beneficial experience for both you and the broader Shopuze community.If you have any questions or require clarifications, reach out to our contact support team.

This summary offers a brief overview of our Terms of Service. For a comprehensive understanding, refer to the full document:

1. Users must provide accurate information during sign-up and are responsible for the security of their accounts. Any unauthorized use should be reported immediately.
2. Users should use our platform ethically and legally. Misuse may lead to account suspension or termination.
3. Our website offers various services, some of which may be subject to fees. Users are expected to pay for any chargeable services they opt for.
4. We prioritize your privacy. Your data is collected and used as outlined in our Privacy Policy, which complements this agreement.
5. All content on our platform, unless user-submitted or otherwise stated, is our property and protected by copyright laws.
6. Anything you post remains your responsibility. We reserve the right to moderate, delete, or use your content as per our policies.
7. We hold the right to suspend or terminate accounts that violate our terms or pose security risks.
8. Our platform is provided “as is”. We aim for high uptime and quality, but we can't guarantee against potential interruptions or errors.
9. Any disagreements between users and our platform should ideally be resolved through communication. Legal actions are considered a last resort.
10. Our Terms of Service may evolve. Regularly reviewing this document ensures you're always informed of the latest guidelines.

Throughout our documentation, you'll find concise summaries in bold, designed to offer a simplified overview of each section. While these summaries can be helpful in providing a quick snapshot, they don't replace the comprehensive legal content. It's essential to read through the full Terms of Service, along with any documents mentioned within, to grasp the entirety of your legal obligations. Remember, by engaging with Shopuze or utilizing any of our services, you're signifying your acceptance of these terms. Periodically, we might make updates to our terms, so it's a good practice to revisit them from time to time to stay informed.

1. About us

   This section provides a comprehensive overview of who we are, our mission, and the values driving our endeavors.
   1. Our primary online hub is https://shopuze.com (referred to as the "Website").
   2. In addition to our main website, we also manage a variety of other websites and mobile applications. All these platforms, collectively, along with our primary website, constitute what we call "Shopuze".
   Please note, through these digital platforms, we offer a myriad of services tailored to meet your needs.

2. Membership and Accounts

   Only individuals capable of entering into enforceable contracts as per the relevant legal regulations can access and utilize Shopuze's services. By registering with us, you assert that the information you provide is thorough, genuine, and correct.When you agree to these terms on behalf of a business, institution, or any other formal entity, you're making a few important assurances to us:

   1. You have the necessary permissions to act on behalf of the said entity.
   2. The entity you're representing consents to be governed by these Terms.
   3. Neither you nor your represented entity is legally prohibited from agreeing to these Terms or from availing our Services.
   4. The information you've provided during registration is comprehensive, genuine, and correct.

   It's essential to note that Shopuze reserves the right to decide who can access its platform. We might modify our eligibility criteria whenever necessary. If certain jurisdictions legally prohibit these provisions, then residents of such jurisdictions are not eligible to use Shopuze.

   To tap into the array of services offered by Shopuze, you'll first need to set up a Shopuze account (“Account”). During the registration process, it's essential to furnish us with the following details:

   1. Your complete legal name,
   2. Official business address,
   3. Contact phone number,
   4. A valid email address, and
   5. Any other data specified as mandatory.

   It's important to note that Shopuze holds the right to either decline your account registration or terminate an existing account based on our internal criteria. Such decisions are made at our sole discretion, ensuring the best interests of our platform and community.

   To open an account and utilize our services, you must meet the age criteria.Ensure you meet the appropriate age requirement before proceeding with our services. You should either be:

   1. A minimum of 18 years old, or
   2. At least of legal age as defined in your jurisdiction of residence.

   When setting up an account, it's crucial that the individual intending to become a member is the one registering. Creating accounts under names other than your own, whether they're fictitious or belong to someone else, is strictly forbidden. Engaging in such activities is considered deceptive and could lead to legal consequences, including potential criminal charges and significant fines. Additionally, it's your responsibility to ensure that your online behavior and the content you share align with local regulations and standards.

   It's important to note that the email address you initially share when creating your Shopuze account, or any subsequent updates you provide, will serve as our primary channel to communicate with you ("Primary Email Address"). Please ensure that you regularly check this email address and that it's set up to both send and receive emails. For security and authentication purposes, any correspondence with Shopuze should exclusively originate from this designated Primary Email Address.

   You're welcome to set up and operate a Shopuze account via the Shopuze platform. However, if Shopuze deems, based on our informed assessment, that your registration method was inappropriate or that you've been operating multiple accounts, we reserve the right to take actions like freezing or closing those accounts, or even suspending or denying services. In such cases, you'll be held accountable for any damages or losses incurred by Shopuze and any associated parties.

   Ensuring the confidentiality of your password is your responsibility. Should any security breaches arise due to failure in safeguarding your Account and password, Shopuze will not be held responsible for the consequences. Alert us immediately of unauthorized access or security breaches. Don't share login details without our written consent. Always keep your account details, including a valid email, current and accurate. Validphone numbers and emails are essential for transactions on Shopuze.To enhance our platform's security, we may introduce additional protective measures as needed and retain the authority to modify these criteria whenever we see fit.

   Technical assistance regarding our Services is exclusively available to registered Shopuze users. If you have any inquiries about the Terms of Service, please direct them to the Shopuze Support team.

   It's imperative to understand that the Services provided by Shopuze are protected. Without our explicit written consent, you must not replicate, imitate, distribute, or capitalize on any part of the Service or even your access to it.

   You commit to respecting the technical boundaries set within our Services. This means you must refrain from any actions that might skirt around or sidestep these limitations. Specifically, you're prohibited from processing orders outside of Shopuze's designated Checkout, using tools to activate disabled features, or attempting to decode the inner workings of our Services through reverse engineering or similar methods.

   Furthermore, you pledge not to use any automated tools, such as robots, spiders, or scrapers, to access or gather information from the Services.

3. Account activation

   1. Store Owner

      The individual who registers for the Service and establishes an Account is recognized as the "Store Owner" under our Terms of Service. This Store Owner is the designated party authorized to access and use any related Account features linked with the Service. It's your responsibility to prominently display the Store Owner's name, including the official company name (if it owns the Store), on the Store's website for clarity and transparency.

      When registering for our Services on behalf of an employer, the employer becomes the designated "Store Owner". If you're representing your employer in this manner, you must register using your official, employer-provided email. By doing so, you're affirming that you possess the necessary authority to commit your employer to our Terms of Service.

      Each Shopuze Store is linked to a single Store Owner. However, a Store Owner can oversee multiple Shopuze Stores. Here, "Store" refers to the online storefront, which could be hosted by Shopuze, another website, or created using the Storefront API. It can also indicate any physical retail locations tied to the Account.

   2. Staff Accounts

      With your chosen Shopuze pricing plan, you have the option to establish additional accounts for your team members, known as "Staff Accounts". Each of these accounts must be associated with the individual's full legal name and a legitimate email address.

      As the Store Owner, you have the flexibility to customize access levels for each Staff Account. For instance, you might grant access to sales data on the Reports page, or restrict certain accounts from modifying overarching store settings. This ensures you maintain control while collaborating with your team.

      Both the primary Store Owner and individuals accessing via Staff Accounts are collectively recognized as "Shopuze User". The Store Owner bears full responsibility for ensuring that all team members, representatives, and external partners, including those using Staff Accounts, adhere to these Terms of Service. Any non-compliance or violation by the Store Owner's team members, representatives, or partners falls under the Store Owner's accountability. Additionally, the Store Owner remains obligated to fulfill all commitments set out in the Agreement. This responsibility persists even if certain tasks or duties are delegated or outsourced to third parties, which might include affiliates or subsidiaries associated with the Store Owner.

   3. Domain Names

      When you buy a domain name via Shopuze, it's set by default to renew annually as long as your Shopuze Account is active. It's up to you to ensure that if you wish to halt this automatic renewal, you manually deactivate this feature.

4. Shopuze Rights

   Our Services encompass a diverse array of features and functions. However, not every feature is accessible to all Merchants consistently. Depending on various factors, including jurisdiction, certain Services or features might be restricted. While we strive to provide comprehensive services, there might be instances where, unless specified by these Terms of Service or legal constraints, we choose to alter or limit specific Services or features without prior notice.

   Any form of verbal or written mistreatment, including threats or talk of retaliation, directed at any Shopuze staff, associate, or executive will lead to the immediate termination of your account.

   Shopuze doesn't conduct preliminary reviews of Materials. However, we reserve the exclusive right to decline or eliminate any Materials from our Services. This may be due to a determination that the products or services you provide, or the Materials you introduce to our Services, contravene our Usage Policy or the stipulations laid out in these Terms of Service.

   Should any disagreement arise over the ownership of an Account, we may ask for certain documents to verify or establish the rightful owner. These documents might encompass items like a digital version of your business permit, an ID with a government-issued photo, the final four digits of the registered credit card, or proof of your position within a given organization.

   Shopuze holds the authority to decide on the legitimate ownership of an Account and can transfer it to the verified Store Owner. If there's any ambiguity regarding the trueownership, we may opt to pause or deactivate the Account temporarily until the involved parties resolve the dispute. Our actions are always aimed at ensuring fairness and clarity. All rights related to the Shopuze platform, including its design, graphics, code, and software, belong to Shopuze. Unauthorized replication or use of any part of the platform is strictly prohibited.Shopuze retains the right to modify, suspend, or discontinue any feature of its services without prior notice. While we make every effort to provide continuous service, we do not guarantee uninterrupted or error-free service.Shopuze may monitor accounts to ensure compliance with our terms and to maintain the integrity of our platform. This includes checking for illegal activities, spamming, and other violations.We reserve the right to remove or refuse any content you submit or post on Shopuze for any reason without notice.

   Shopuze's liability for any claims arising out of or related to the use of its services will be limited to the amount paid by the user in the last 12 months. We are not liable for indirect, consequential, or incidental damages. Shopuze retains the right to terminate or suspend any account that violates our terms or is deemed harmful to other users or the platform itself. Any feedback or suggestions provided by users may be used by Shopuze without obligation to the user, though we highly appreciate such contributions.Shopuze may allow integrations with third-party tools. We reserve the right to revoke these integrations if they are found to violate our terms or adversely impact the platform.In cases of disputes between Shopuze and its users, we reserve the right to resolve them in a manner we deem fit, which may involve mediation or arbitration.

5. Your Responsibilities

   You recognize and commit to displaying contact details, a return policy, a refund policy, or a cancellation policy and order processing schedules on your Shopuze storefront.

   You understand and accept that the Services act as a platform and not a marketplace. All sales transactions initiated via the Services are strictly between you and the buyer. As the official seller for items sold through the Services, you handle the entirety of your Shopuze Store's operation, your Materials, and the products or services you offer. This encompasses handling charges, refunds, returns, customer support, and adhering to legal and regulatory norms. You guarantee the authenticity, accuracy, and legality of your store, Materials, and offerings. Any breach of laws or these Terms of Service falls under your responsibility. It's vital to note that Shopuze is neither the seller nor accountable for items sold; all responsibilities pertaining to the store and its transactions rest with you.

   You bear full responsibility for any products or services you offer through the Services, which includes their descriptions, pricing, any associated fees, calculated taxes, potential defects, necessary legal disclosures, regulatory adherence, and promotional content. It's imperative to ensure that all these elements align with relevant laws and regulations.

   You are strictly prohibited from using the Shopuze Services for any unlawful activities or unauthorized objectives. It's crucial that while using the Service, you adhere to all relevant laws, be they local to you, relevant to your customers. This includes, but isn't limited to, abiding by copyright laws and any licensing or permitting requirements. As you utilize theService, ensure that all your actions and responsibilities are in line with the Terms of Service and all other pertinent regulations and guidelines.

   We don't have oversight or endorsement over the content or messages within any Communication Service. As such, we explicitly distance ourselves from any responsibility related to these Communication Services and any outcomes stemming from your involvement in them. It's important to note that the administrators do not represent our official stance, and their opinions are purely personal.

   You are prohibited from sharing, transferring, or selling your Shopuze account and its associated user ID to anyone else. Unauthorized actions such as lending, renting, transferring, or selling your Shopuze account, or giving access to any third party without Shopuze's explicit approval, will make you accountable for any damages or losses resulting from the exposure of your account credentials.

6. Fees, Taxes and Renewals

   Occasionally, we might introduce a variety of subscription options, and the associated costs, including membership fees and other charges, could differ for each plans. You commit to covering the subscription or membership costs corresponding to your chosen plan. You'll incur fees based on the sales value through your Store when using payment providers other than Shopuze Payments (“Transaction Fees”). Additionally, this includes any related charges, such as the Monthly Maintenance Fee, themes, domain names, Experts Marketplace, or Third Party Services, and any costs tied to other services or products we might offer in the future. Cumulatively, the Subscription Fees, Transaction Fees, and Additional Fees are denoted as the “Fees”.

   It's essential to maintain an updated payment method with us to cover all ongoing and one-time Fees. Shopuze will deduct these Fees from the payment method you've approved (“Authorized Payment Method”). This charging will persist until your Services end and all pending Fees are settled completely. Please note, unless specified otherwise, all Fees and related charges are denominated in INR and all transactions will be executed in Indian currency.

   Subscription Fees are billed every 30 days in advance, marking each of these dates as a “Billing Date.” Shopuze will determine when to charge Transaction Fees and Additional Fees. On each Billing Date, we'll charge you for all Fees not previously invoiced. We'll notify you of relevant Fees through your admin dashboard, email, or any other method you've approved. You have roughly two weeks to address and resolve any discrepancies related to the billing of Subscription Fees. Note that unless explicitly stated by us or detailed below, any Fees paid to us are non-refundable.

   If payment of Fees via an Authorized Payment Method fails, we may try again using any other Authorized Payment Method you've provided. Should we be unable to process the payment within 28 days of our first attempt, your Account and Services access may be suspended. To reactivate your account, you'll need to clear any outstanding Fees and also cover the Fees for the upcoming billing cycle. During suspension, you might not have accessto your Account or storefront. If you don't settle the outstanding Fees within 60 days from the suspension date, Shopuze holds the right to close your account permanently.

   Once you connect your bank card, your subscription will renew automatically. By doing so, you grant us permission to charge the relevant subscription or membership fees from any authorized payment method linked to your account, without further notification.We retain the authority to utilize any funds or credits due to you to fulfill any of your outstanding obligations towards us. This applies regardless of whether these obligations stem from these Terms or any other invoices, orders, agreements, or contracts you have with us or our associated entities.

   You hold the responsibility for any Taxes arising from your purchase or subscription to Shopuze's offerings. If Shopuze includes these Taxes in your bill, they're determined by the tax rates associated with your provided billing address. These tax amounts are separate from the Fees of the services or products and will be charged to the payment method you've approved. Should you be exempt from these Taxes, it's crucial to present valid proof of such exemption, which might involve an official certificate confirming your tax-exempt status. This exemption only takes effect from the date we receive and approve your provided evidence. If Shopuze doesn't charge you the Taxes, it's upon you to identify if you owe any Taxes and, if necessary, to pay them to the relevant tax authorities.

   • Terms of Subscription:

     Your subscription period commences from the date of your enrollment and payment at Shopuze, unless we provide you with a different written notification.

   • Free Trials:

     Occasionally, we might introduce free trial offers for Shopuze services or products. The specifics and guidelines for these trials will be detailed in the respective offer. Please note, any payments made for services during a free trial are non-refundable under all circumstances.

   Shopuze does not provide refunds.

   To clarify, any payments you make to Shopuze under these Terms of Service should be without any reductions or withholdings. Except for Taxes that Shopuze collects and forwards to the relevant tax authorities on your behalf, you'll be responsible for any mandatory deductions or withholdings dictated by law and will need to pay them directly to the appropriate tax agency. Shopuze will always bill the full amount of Fees specified in these Terms of Service to your designated payment method without considering any potential deductions or withholdings.

   You hold the sole responsibility for identifying, collecting, holding, declaring, and paying all taxes, duties, fees, and other charges that may arise from sales on your Shopuze Store or through the use of our Services. It's essential to understand that the Services don't function as a marketplace. Every sales agreement made through our Services is a direct transaction between you and the customer.

   It's essential that you keep your location details up-to-date in the settings section of your Shopuze Store. If there's a change in your jurisdiction, make sure to swiftly modify your location in the admin settings.

7. Confidentiality

   For the purposes of this agreement, "Confidential Information" refers to any data or information, whether oral, written, graphic or electronic. "Confidential Information" encompasses all data related to a party's operations that isn't available to the public. This includes, but isn't limited to, business strategies, technical methods, software, client and potential client databases, their specifics such as names and addresses, product blueprints, sales metrics, cost structures, undisclosed financial data, marketing strategies, and other proprietary details, irrespective of whether they're labeled as confidential. Any information about Shopuze or its Services that isn't public knowledge, especially details about our security measures and protocols, is deemed as Shopuze's Confidential Information.

   Both parties hereby acknowledge the sensitive nature of the Confidential Information. Each party agrees to:

   1. Keep the Confidential Information in strict confidence;
   2. Not disclose, or allow to be disclosed, Confidential Information to any third party without the prior written consent of the disclosing party;
   3. Not use, reproduce, copy, or divulge any part of the Confidential Information for any purpose outside the scope of this agreement;

   The recipient may disclose Confidential Information to its employees, agents, or consultants who have a need to know, provided that such individuals are bound by confidentiality obligations consistent with those of this agreement. hen mandated by legal, regulatory, or judicial authorities, given that the receiving party, if allowed, notifies the disclosing party beforehand and strives for the shared data to receive confidential handling. The obligations set forth herein will not apply to any information which:

   1. Was already known to the receiving party at the time of disclosure;
   2. Becomes publicly known through no wrongful act of the receiving party;
   3. Is independently developed by the receiving party;
   4. Is approved for release by written authorization of the disclosing party.

   Upon the disclosing party's request or the termination of the relationship, the receiving party shall return all copies of Confidential Information or, if directed by the disclosing party, destroy all copies and certify in writing that all such copies have been destroyed.Both parties acknowledge that any breach or threatened breach of this section may cause irreparable harm for which damages would not be an adequate remedy, and therefore, in addition to any and all remedies at law, the disclosing party will be entitled to an injunction or other equitable remedies in all legal proceedings in the event of any threatened or actual violation of any or all of the provisions hereunder.

   The receiving party shall immediately notify the disclosing party upon discovery of any unauthorized use or disclosure of Confidential Information, or any other breach of this section by the receiving party or its representatives, and will cooperate with the disclosing party to help regain possession of the Confidential Information and prevent its further unauthorized use.

8. Limitation of Responsibility & Protection and Coverage

   By using our service, you accept these conditions and understand the limits of our responsibility.You acknowledge and agree that, within the bounds of the law, neither Shopuze nor its partners will be held accountable for:
   • Scope:

     You are using the Services entirely at your own discretion. We offer the Services "as is" and "as available," without any explicit or implied guarantees or conditions. While we aim to provide the best services, we can't guarantee that there will never be any issues or disruptions.

   • Direct Losses:

     Any immediate damages you might encounter as a direct result of using our services.

   • Indirect Damages:

     Any secondary, consequential, or incidental losses, which might include, but aren't limited to, missed profits, loss of goodwill, loss of data, or any other non-tangible losses.

   • Service Limitations:

     Any harm or disadvantages you face due to your ability or inability to use our services, regardless of the cause, even if it's a result of negligence on our part.

   By using our services, you commit to protecting and safeguarding us, including our parent company, affiliates, Shopuze collaborators, executives, representatives, workers, and vendors, from any claims, actions, or demands. It's vital that you uphold these responsibilities for the smooth operation of our services. This includes compensating us for legal fees that arise due to:

   • Terms Violation:

     Your failure to adhere to these Terms of Service or any other referenced documents (like our Usage Policy).

   • Legal Breaches:

     Your actions that contradict any applicable law or infringe upon a third party's rights.

   • Customer Interactions:

     Any matters related to your dealings with your customers. This encompasses issues like refunds, suspicious activities, perceived or real breaches of relevant regulations (which could range from federal to state consumer protection laws), or any deviation from these Terms of Service.

   Should your affiliates, representatives, or subcontractors violate these Terms of Service, you will bear the responsibility for their actions as though you personally committed the breach.

   Shopuze cannot guarantee that the Services will always be available, prompt, safeguarded, or free from errors. The content, software, products, and services offered by Shopuze might occasionally contain inaccuracies or errors, be it typographical or otherwise. We consistently update our platform to enhance user experience, so you may notice periodic changes to the information on Shopuze. While we and our partners work diligently to ensure accuracy, it's important to understand that the insights and information obtained from Shopuze shouldn'tbe the sole basis for significant decisions in personal, medical, legal, or financial matters. We strongly recommend consulting with qualified professionals to receive guidance tailored to your unique circumstances.

   Shopuze cannot guarantee that outcomes from utilizing the Services will always be precise or dependable. Additionally, Shopuze holds no responsibility for any tax commitments or implications you may encounter due to your usage of Shopuze's Services. You acknowledge that we are not liable for any losses, injuries, claims, liabilities, or damages stemming from your interaction with any linked websites or due to the actions, inactions, statements, or representations of users, whether conveyed through Shopuze's messaging service or posted on our platform.

   Should a disagreement occur between you and any Shopuze user(s), you hereby absolve Shopuze, along with our employees, associates, and any affiliated entities, from all claims, demands, and damages, whether direct or indirect, acknowledged or unknown, or revealed or concealed, that are in any way linked to such disputes. If someone brings a claim against us because of your actions or your use of our service, you'll cover our legal fees and any damages awarded.If we face such a claim, we'll let you know, and you agree to cooperate with us if we decide to defend or settle it. We hold the right to manage our defense on our terms, even if you're covering the costs. However, we won't agree to any settlement without your approval, which you won't withhold without a good reason.

   Shopuze cannot guarantee that the products, services, information, or other materials you acquire via the Services will align with your anticipated standards. Additionally, we do not assure that all inaccuracies in the Services will be rectified.

   As guest users of Shopuze, you access and use the platform at your discretion and risk. We, along with our partners, affiliates, employees, and subcontractors, are not responsible for any consequential or direct damages or losses you might experience. This includes, but is not limited to, lost profits, business disruptions, loss of data, and loss of use. This disclaimer applies irrespective of the cause - be it due to contract breach, misrepresentation, negligence, or other legal reasons associated with your use of Shopuze or its services.

   Shopuze simply provides a platform for transactions between buyers and sellers and does not directly participate in the sale itself. We cannot vouch for the quality, legality, or safety of items listed, nor can we guarantee the veracity of users' claims about their listings. Additionally, while sellers might list items and buyers might express an intention to purchase, Shopuze cannot ensure that these interactions will result in a successful transaction or exchange of goods or services for payment.

   Shopuze doesn't mediate or assure the transfer of item ownership from sellers to buyers. It's generally understood that a buyer becomes the rightful owner of an item once they physically receive it, unless there's an alternate agreement between both parties. It's worth noting that while we strive for continuous and secure access to our platform, external factors might disrupt Shopuze's operations. Given these uncertainties and as allowed by law, we can't offer any implicit guarantees. Moreover, we won't be held responsible for any financial losses, damage to your reputation, or any other indirect consequences that arise from using our platform. When you use Shopuze, you're accepting these risks.

9. Intellectual Property and Your Materials

   1. Shopuze Intellectual Property

      All rights, titles, and interests in and to the Shopuze platform, including its associated software, graphics, designs, and content, are and will remain the exclusive property of Shopuze. They are protected by copyright, trademark, patent, trade secret, and other intellectual property laws and treaties around the world. The name "Shopuze", along with its associated graphics, logos, designs, page headers, button icons, scripts, and service names, represent the intellectual property of our company and our affiliates. Utilizing them in any capacity - whether as a trademark, within domain names, email addresses, or otherwise - in ways that might lead to ambiguity or confusion with other products or services is strictly prohibited.

      You acknowledge that the trademarks, logos, and service marks associated with Shopuze, including the SHOPUZE word mark, are exclusive properties of Shopuze. You are not permitted to utilize any of these trademarks, whether registered or not, without express written permission from Shopuze. Additionally, any marks that resemble or could be mistaken for Shopuze's trademarks, including variations or typos, are off-limits.

      You commit to refraining from buying, registering, or deploying search engine keywords (like Google Ads), trademarks, email addresses, social media handles, or domain names, including top-tier domains, sub-domains, and specific page URLs, that incorporate or are similar to Shopuze or its trademarks. This includes any terms that could be misconstrued or mistaken for Shopuze trademarks.You recognize and concur that under these Terms of Service, you are not granted any rights to utilize Shopuze's patented technologies.

      While we appreciate feedback and suggestions from our users, please understand that any comments, suggestions, ideas, or other feedback provided to Shopuze will become the intellectual property of Shopuze. By providing such feedback, you agree to transfer all rights to Shopuze and waive all claims to any potential future compensation.

      Shopuze takes the protection of its intellectual property seriously. Any unauthorized use or reproduction of our intellectual property without our explicit written permission may result in legal action.We continuously strive to improve our platform. This means we may update or modify our software and platform, possibly without prior notice. These changes and improvements are also protected as part of Shopuze's intellectual property.

      Just as we ask you to respect our intellectual property rights, we respect the rights of others. If you believe any of your work has been copied or used within our Services in a way that constitutes copyright infringement, please notify us immediately by our Shopuze contact support methods.

   2. Materials and Licensing Agreement with Shopuze

      • Ownership Recognition:

        While Shopuze respects your ownership rights over the Materials you share with us, to operate and improve our Services, we need certain permissions related to these Materials.

      • Granting License:

        By using our Services, you grant Shopuze a non-exclusive, worldwide, royalty-free license. This allows us to host, reproduce, distribute, adapt, display, publicize, and create new works based on the Materials you've provided. This license is also transferable and sub-licensable, ensuring that Shopuze can work with partners and third parties to deliver and enhance our Services.

      • Service Enhancement:

        The permissions you grant us are primarily for ensuring the smooth operation, promotion, and improvement of the Services. It's also necessary for us to fulfill our commitments and exercise our rights under the Terms of Service.

      • Your Assurance:

        By providing Materials, you confirm that you have the right to grant us the aforementioned permissions. It means you own or have secured necessary rights to the content you're sharing with us, ensuring there are no infringements.

      • Moral Rights Waiver:

        Recognizing the global nature of our Services and the differing legal perspectives on moral rights, you irrevocably relinquish any moral rights related to the Materials in favor of Shopuze. This is crucial as it ensures clarity and prevents potential legal complications as we, or any third parties collaborating with us, use the Materials to enhance the platform.

      • Extended Permissions:

        It's essential to note that anyone who gains rights to the Materials through Shopuze, including third parties or partners we might collaborate with in the future, will benefit from the waivers and permissions you've provided.

      • Original Ownership Stays:

        When you upload Materials to your Shopuze Store, remember that even if they're on our platform, you retain original ownership, as long as such ownership existed prior to the upload. This, however, is subject to the rights or licenses you've granted under our Terms of Service or any other agreements.

      • Deletion of Your Account:

        If you decide to shut down your Shopuze Store, you can do so anytime by terminating your Account. But, remember, discontinuing your store doesn’t immediately revoke the rights or licenses you've previously granted to Shopuze.

      • Persisting Licenses:

        It's important to note that even after deleting your Shopuze Store, Shopuze retains certain permissions. These permissions are crucial for Shopuze to address any rights or responsibilities that might have been initiated during your period of engagement with us.

      • Review and Removal:

        You understand and accept that Shopuze reserves the right to assess and, if deemed necessary, remove any or all Materials you've submitted through our Services. However, it's important to note that while we have this right, we're not under any obligation to carry out such reviews or removals routinely.

      You bestow upon Shopuze a global, non-exclusive, royalty-free license that is transferable and sub-licensable, permitting us to utilize the names, trademarks, service marks, and logos linked to your Store ("Your Trademarks"). This authorization aids us in the execution, promotion, and delivery of our Services, and in upholding our commitments and exercising our privileges in line with the Terms of Service. Even if the Terms of Service come to an end, this permission will persist, but only to the degree necessary for Shopuze to fulfill responsibilities or exercise rights that were established during the contract period.

10. Additional Services

    1. Theme Store

       Within the Shopuze platform, you have the option to customize the look and feel of your online storefront using design templates available from the Shopuze Theme Store ("Themes"). Here's how the licensing works for these Themes:
       • Single Store Use:

         When you select and download a Theme, you're granted a license for its use on just one Shopuze Store. It's unique to that store and cannot be shared or used across multiple storefronts simultaneously.

       • Transferring Themes:

         If you decide to shut down your primary Store and wish to use the Theme on a secondary Shopuze Store you own, that's permissible. Please reach out to the Shopuze Support team to facilitate this transfer. This ensures that the Theme remains active on just one Store at a time.

       • Restrictions on Reselling or Sharing:

         It's vital to understand that your Theme license is exclusively for your use. Transferring, reselling, or sharing the Theme with another Shopuze Store owner or on a different platform is strictly prohibited.

       • Multiple Storefronts:

         If you operate more than one Shopuze Store and wish to use the same Theme across multiple storefronts, you'll need to download the Theme separately for each Store, incurring the associated fees for each download.

       • Theme Availability:

         We continuously update our Theme Store to offer the best to our users. However, we can't guarantee the continued availability of any specific Theme. If you've previously downloaded a Theme, it's yours to use, but it might not be available for new downloads in the future.

       While we strive to ensure all themes are compatible with major browsers and devices, there might be variations in appearance or performance. Users are encouraged to test themes across different platforms before finalizing their choice.While themes structure your store's design, the content (images, text, videos) remains the user's responsibility. Ensure that all content adheres to copyright laws and Shopuze's Usage Policy.

       You're welcome to tailor the Theme to best fit your Store's aesthetics and needs. However, there are a few points to be aware of:

       • Footer References:

         Shopuze reserves the right to insert or amend a footer in the Theme that mentions or attributes Shopuze. This is a way to recognize the platform that powers your Store.

       • Content and Policy Adherence:

         If a Theme contains elements that, in Shopuze's assessment, breach the Shopuze Usage Policy or any other aspects of our Terms of Service, adjustments can be made. This holds true even if the Theme was initially acquired with those elements. Our priority is to maintain a platform that's respectful and in line with our guidelines.

       • Technical Updates:

         The digital landscape is constantly evolving. Therefore, Shopuze might occasionally need to make technical alterations to the Theme to ensure it remains compatible with software updates and any other pertinent changes in technology.

       All proprietary rights associated with the Theme are retained by its original creator or designer. It's essential to respect the terms under which you acquired the Theme. Overstepping these rights can lead to potential legal measures by the designer. Moreover, Shopuze, in safeguarding its platform's integrity, may implement administrative measures. These could range from alterations to your Store to, in more severe cases, shutting it down.

       The onus of providing technical assistance for a Theme lies with its creator or designer. While Shopuze may be obligated to offer this support, we may assist in facilitating communication between you and the theme's designer if needed.Users bear the responsibility to ensure that when installing a new theme, their existing theme or user interface remains intact and undamaged. Shopuze is not accountable for any inadvertent overwrites or disruptions caused during this process.

    2. SMS Messaging

       The SMS Services provided by Shopuze allow merchants to engage with their customers through short message service (SMS) communication methods. This can encompass notifications such as order confirmations, shipping updates, promotional messages, and other pertinent information related to the merchant-customer relationship.All users utilizing the SMS Services must adhere strictly to these Terms of Service, along with any guidelines established by third-party service providers. Furthermore, users must ensure their communications comply with local, state, and international laws governing SMS communications, including but not limited to, regulations about unsolicited messages.

       Merchants must obtain explicit consent from customers before sending them any SMS messages. This consent can be in the form of a checked box during checkout, an explicit agreement, or any other means that clearly signifies customer intent. Additionally, every SMS message sent through our Services should contain a clear and straightforward method for recipients to opt-out of future messages.The frequency and type of messages you can send through our SMS Services may be subject to limitations. Overuse or misuse might lead to temporary or permanent suspension of this service for your account.

       While Shopuze provides the platform for the SMS Services, merchants and customers may incur additional charges from their mobile carriers for sending or receiving SMS messages. Merchants should be aware of this and notify customers as necessary. Merchants must respect the privacy of their customers. Any data collected through the SMS Services, including phone numbers and message content, must be treated with utmost confidentiality and in accordance with all applicable data protection and privacy laws.

       While we strive to ensure our SMS Services are reliable and timely, due to technical constraints and dependencies on third-party providers, we cannot guarantee that every SMS message will be delivered to its intended recipient or that it will be delivered in a timely manner. Merchants agree to indemnify and hold Shopuze harmless against any claims, damages, or legal actions arising from their use of the SMS Services, especially in cases where the merchant did not comply with the regulations or guidelines set forth in this section or by third-party providers.

    3. Shopuze Email Services

       You have the privilege of utilizing the built-in email feature provided by your Shopuze account, referred to as the "Email Services." While you can harness this tool to communicate and enhance your store's operations, it's essential to be aware of the governing regulations. Along with the general guidelines that are set for all of Shopuze's offerings (which include Shopuze's Usage Policy and Privacy Policy), the Email Services come with their specific terms, as elaborated below:

       Shopuze utilizes advanced content scanning techniques on emails sent through our Email Services to identify and mitigate potential spam, phishing attempts, or other harmful content that might breach our Terms of Service or our Usage Policy, collectively referred to as "Threats." When you use our Email Services, you give Shopuze explicit permission to perform these scans. However, while we strive for accuracy, we cannot guarantee that emails will be entirely free from Threats. It remains the responsibility of every Shopuze merchant to monitor and ensure the content originating from their Stores aligns with our guidelines.

       When you send or create emails using the email services, you commit to adhering to the set guidelines, referred to as "Email Services Requirements." Failure to uphold these requirements may result in shopuze or its affiliated third-party providers temporarily suspending or permanently terminating your access to the email services.

       It's imperative that your utilization of the Email Services adheres to all relevant regulations and laws. This encompasses, but is not limited to, laws pertaining to unsolicited commercial emails, privacy, intellectual property rights, defamation, content obscenity, anti-terrorism measures, national security, child welfare, gambling, and other associated legal mandates. The onus is on you to be acquainted with and understand the laws that pertain to the emails you dispatch and your engagement with the Email Services.

       It's essential that your engagement with the Email Services aligns with the guidelines set forth in Shopuze’s Privacy Policy. Ensure you familiarize yourself with and comprehend the stipulations of the Privacy Policy, especially as it pertains to the emails you craft and disseminate using the Email Services.

       You are expected to take all reasonable measures to avoid transmitting sensitive personal information, which includes details about an individual's health, racial or ethnic background, political views, religious or philosophical convictions, and other delicate information (referred to as "Sensitive Data") via the Email Services. It's crucial for you to be aware of and comprehend your duties concerning the handling and communication of Sensitive Data.

       You are required to adhere to any guidelines set forth by Shopuze when utilizing the Email Services. The following are indicative examples of actions that could breach the Email Services Requirements during the creation or dispatch of emails via the Email Services:

       1. Bombarding recipients with multiple emails over a short period, which may be considered harassment;
       2. Using software or other means to scrape email addresses without consent;
       3. Incorporating or linking to malware, spyware, or any other malicious software;
       4. Sending emails to recipients who have not given their explicit consent to receive them (i.e., without their proactive opt-in), Dispatching inappropriate content to recipients under the age of consent without proper filters or checks;
       5. Portraying oneself as another individual or company, or otherwise misrepresenting the sender's identity;
       6. Utilizing email lists that are either purchased or rented;
       7. Failing to monitor or respond to replies, especially those indicating that the recipient no longer wishes to receive emails;
       8. Deploying third-party email addresses, domain names, or mail servers without the appropriate authorization;
       9. Sending content not suitable or allowed in certain jurisdictions to recipients in those regions;
       10. Distributing emails that lead to a significant number of complaints about spam or unsolicited commercial messages, regardless of the actual nature of the email;
       11. Every email should feature a link to the relevant and up-to-date privacy policy;
       12. Avoid obscuring the origin or topic of any email. Manipulating the sender's email address, subject line, or any email headers is not acceptable;
       13. Every email should either contain your valid physical mailing address or a link directing to that information;
       14. Forwarding multimedia content, like videos or voice messages, without prior indication or agreement, Dispatching emails with large attachments or content size without prior warning or user consent, which might consume significant storage or bandwidth for the recipient;
       15. Not being culturally aware, resulting in the sending of content that might be offensive or inappropriate for certain groups, or any content promoting or hinting at illegal activities;
       16. Refrain from incorporating content such as "junk mail", "chain letters", or "pyramid schemes" in emails. Additionally, avoid including incentives like coupons or discounts that prompt recipients to forward the email to others;
       17. Omitting a functional "unsubscribe" link in every email, which provides recipients an option to opt out of your mailing list;
       18. Not honoring a recipient's request to be taken off your mailing list within a span of 10 days after receiving such a request.

       While using the Email Services, you are solely responsible for the content of your emails. Ensure that your emails do not contain misleading information, spam, or any content that might infringe upon the rights of others.You are responsible for safeguarding any personal data collected through emails or provided by recipients. Always adhere to relevant data protection laws and regulations.Shopuze does not guarantee the delivery of every email sent through the Email Services, as several factors, such as recipient server restrictions, can affect email delivery.

       To enhance the effectiveness of the Email Services, Shopuze might provide analytics and feedback regarding email open rates, click-through rates, and bounce rates. By using the service, you consent to this data collection.From time to time, Shopuze may need to perform maintenance on the Email Services, which may result in temporary service interruptions. We'll strive to notify you in advance of any scheduled maintenance.

       Shopuze reserves the right to suspend or terminate access to the “Email Services” for any user found in violation of these terms or for any activity that negatively impacts the performance of the service.

    4. Third Party Services

       Shopuze occasionally suggests or grants access to third-party tools, applications, products, or services, as well as links to external websites (referred to as “Third Party Services”). These are offered as added conveniences. Any interaction, transaction, or usage of these Third Party Services is directly between you and the respective third-party provider ("Third Party Provider"). Apart from adhering to these Terms of Service, you also consent to abide by any additional terms and conditions specified by these Third Party Providers related to their services.

       Before choosing to engage with any Third Party Service, we strongly recommend you conduct thorough research and due diligence. Consider reading reviews, testimonials, and any available case studies to understand the experiences of other users.Any financial transactions or commercial dealings you have with Third Party Services are solely between you and that provider. Shopuze will not be responsible for any loss or damage you might incur as a result of such transactions.

       When you opt to use Third Party Services accessible via our platform or Shopuze's website, you do so at your own risk and judgement. Always ensure you review the associated terms, conditions, and privacy policies before engaging with these services. It's worth noting that, in certain cases, Shopuze might receive a portion of the revenue from Third Party Providers that we suggest or that you interact with through our services or website.

       By integrating a Third Party Service with our Services, you're authorizing us to let the respective Third Party Provider access your data and materials, facilitating their smooth operation together. Any data exchange or interaction with this Third Party Provider rests solely between you and them. Shopuze does not assume responsibility for any alterations, exposures, or removals of your data due to these Third Party Services or their providers. Any potential losses arising from these actions aren't Shopuze's responsibility. Notably, our Services use Google Maps, a third-party service. Therefore, your engagement with our Services requires compliance with the existing terms and policies of Google Maps, which includes the Google Maps and Earth Enterprise Universal Acceptable Use Policy, Google Maps and Google Earth Additional Terms of Service, and Google's Privacy Policy. These may be updated by Google periodically.

       Shopuze does not offer guarantees or affirmations regarding Third Party Services. You must recognize that we have no direct control over these external services and cannot be held accountable for their actions or inactions. While they might be available on Shopuze's platform or integrated within our services, it doesn't indicate our endorsement or affiliation. Their availability isn't guaranteed, and Shopuze reserves the right to revoke access to these services without prior notification. In case of any disruptions or discontinuations related to Third Party Services, Shopuze won't bear responsibility. We always encourage users to consult with experts before depending on such services to ensure they align with their specific needs. You commit to shielding and safeguarding us, including our parent company, subsidiaries, affiliates, Shopuze partners, directors, agents, employees, and suppliers (when relevant), from any claims or demands. This includes covering reasonable legal costs that might emerge from your interactions with a Third Party Service or your dealings with a Third Party Provider.

       Your interactions with any Third Party Provider are solely between you and that entity. Shopuze is under no obligation to mediate or resolve conflicts that might arise between you and such a provider.Shopuze will not be held accountable for any damages, be they direct, indirect, incidental, special, consequential, exemplary, or any other type, stemming from Third Party Services or your dealings with any Third Party Provider, including any Expert. This stance remains unchanged even if Shopuze has been informed of potential damages. These restrictions adhere to the maximum extent allowed under the prevailing law.

       Shopuze periodically reviews the Third Party Services available through our platform for quality and reliability. However, inclusion in our platform does not imply a long-term endorsement. We reserve the right to remove or replace Third Party Services based on the quality of service they provide.Mention of any Third Party Service does not mean exclusivity. Users are free to explore alternatives outside our recommendations, but such services may not have been vetted or reviewed by Shopuze.

11. Beta Services or Early Access

    Occasionally, Shopuze might offer you an exclusive chance to experiment with features that are still in their development phase and not rolled out for all users, known as “Beta Services”. It's important to note that these Beta Services are distinct from our regular offerings.Engaging with these Beta Services might come with its own set of rules and guidelines. We'll ensure you're well-informed about these terms before you start using any Beta Service.

    All information, discussions, and materials related to Beta Services are treated as confidential under the Shopuze’s umbrella of Services. You're bound by the confidentiality clauses of this agreement when dealing with Beta Services. Furthermore, we kindly ask you to refrain from publicizing your participation in or details about the Beta Services without explicit permission from Shopuze.Please bear in mind that Beta Services are in their testing phase. Shopuze doesn't guarantee their seamless operation, nor do we commit to their continuity. There might be times when we decide to halt or not proceed with a Beta Service based on our discretion.

    When you use our Beta Services, we highly value your feedback. This helps us fine-tune our services, rectify bugs, and enhance overall user experience. By sharing your insights and suggestions, you play a pivotal role in shaping the final product. However, there's no obligation on our part to implement all feedback, and all feedback provided shall be at Shopuze's sole discretion.While we respect your privacy, using our Beta Services may involve sharing some usage data with Shopuze. This helps us in monitoring the performance and understanding user interaction. Any data we gather in this phase will strictly adhere to our privacy guidelines.

    Not every user will have access to our Beta Services. We might roll them out to a select group, based on various factors like user profile, location, or past engagement. If you're one of the chosen few, you'll receive an exclusive invite from Shopuze. The Beta Services are trial versions and might not operate as the eventual finalized feature. The choice to modify or even refrain from officially launching a Beta Service rests entirely with Shopuze.

12. Feedback and Reviews

    Shopuze values the insights and suggestions from our users regarding enhancements or potential new features for our Services. Please understand that whenever you share ideas, suggestions, or provide feedback, it will not be considered confidential and you should not expect any form of compensation. When you provide such feedback to Shopuze, whether directly or via a platform hosted by Shopuze, you give up any rights to that feedback. This means that Shopuze can freely use, adapt, or modify the feedback as we see fit, without seeking further approval from you or any third party.

    Moreover, if you're offering reviews about a Third Party Service or Provider, we ask that you be truthful and fair. Ensure your reviews don't violate any laws, and avoid content that could be considered obscene, defamatory, or invasive of someone's privacy. Also, please respect intellectual property rights and ensure your feedback isn't harmful to others or considered offensive.

    While Shopuze reserves the right to modify or delete feedback related to Third Party Services or Providers, we don't undertake regular inspections of posted feedback. Your candidness and honesty are crucial to us, and we're always eager to hear from our users.

    Importance of Feedback and Reviews

    At Shopuze, we firmly believe that the pulse of innovation is often found in the feedback and reviews provided by our valued users. These insights serve as the foundation for our growth, innovation, and improvement.

    • Constructive Criticism:

      We welcome feedback that not only points out areas of concern but also suggests possible solutions. Such constructive criticism allows us to see issues from the user's perspective and fosters a collaborative approach to enhancing the platform.

    • Recognition of Excellence:

      Positive reviews are equally important. They acknowledge the aspects of the service that resonate most with our users and provide our team with encouragement and motivation.

    • Community Building:

      Reviews help foster a sense of community. When users share their experiences, they inform potential new users about what to expect, creating a transparent and trustworthy environment.

    Guidelines for Submitting Feedback and Reviews

    To ensure the quality and authenticity of feedback:

    • Be Specific:

      Details matter. Instead of just saying something works or doesn’t, explain why and provide context.

    • Stay Respectful:

      Even if you're offering critique, ensure your feedback remains respectful and avoid any language that could be deemed offensive or inappropriate.

    • Avoid Personal Information:

      Remember not to share any personal, sensitive, or confidential information in your feedback or reviews.

    • Timely Updates:

      If your opinion about a service changes, especially due to updates or improvements based on feedback, consider updating your review to reflect the most current experience.

    How We Use Your Feedback
    • Product Development:

      User feedback often paves the way for new features, tools, and enhancements. By understanding your needs, we can tailor our services more effectively.

    • Training and Improvement:

      Reviews can highlight areas where our team excels and where we need to focus on training or process improvements.

    • Transparency and Trust:

      By publishing user reviews, we build transparency which fosters trust with potential new users.

    Remember, your voice matters to us. Every piece of feedback, every review, brings with it an opportunity for us to grow, adapt, and serve you better.

13. Statement

    Shopuze doesn't oversee or guarantee the transfer of item ownership between sellers and buyers. Typically, ownership rights of an item transfer to the buyer once they physically receive it from the seller, unless both parties decide on a different arrangement. While we strive for consistent and secure access to our platform, certain external factors beyond our purview can impact Shopuze's operations. Consequently, while using our services, be aware that we, where permissible by law, do not offer any implied warranties or guarantees. We cannot be held responsible for any monetary loss, damage to reputation, or any other indirect consequences that may arise from your engagement with our platform. It's essential that you use Shopuze with a full understanding of the associated risks.

    Shopuze serves as a platform where users share information, and we do not have direct oversight over the content they provide. While interacting with Shopuze, be mindful that you may come across content from other users that might be misleading, inaccurate, offensive, or even deceptive. We urge you to approach all exchanges with caution, employing sound judgment and emphasizing safety. Be aware that there could be instances where you might engage with minors or individuals misrepresenting themselves. As a user of Shopuze, you acknowledge and accept these inherent risks. Remember, we and/or Shopuze cannot be held accountable for the actions or inactions of our users.

    Our goal is to continuously enhance and update Shopuze for an improved user experience. The content is subject to change at our discretion. While we strive to ensure consistent accessibility to Shopuze and related platforms, there might be times when we need to temporarily suspend or even permanently shut down access. Please understand that, in the event of any unplanned downtime or unavailability, we cannot be held responsible.

    Shopuze features links to various online resources and businesses within some of its articles. These links are presented purely for informational purposes. It's important to clarify that our association with these external sites is merely referential; we neither endorse nor have any formal affiliation with these entities. Accessing these links may expose you to certain trade names, trademarks, logos, seals, or copyrighted symbols, but these belong to their respective owners. Please refer to our "Limitation of Responsibility & Protection and Coverage" section for further details on our liability concerning Shopuze's use.

    It's also worth noting that, unless explicitly agreed upon, we offer our Services to a broad range of clients, including those in your competitive landscape. We do not guarantee market segment exclusivity to any party.

14. Code Access and Modifications

    At Shopuze, the integrity and security of our platform are of utmost importance. To maintain these standards, we strictly enforce the following policies regarding access to our source code:

    • No Code Access:

      Shopuze does not grant access to its source code to any individual, organization, or third-party entity under any circumstances. This restriction ensures that the proprietary structure and functionality of our platform remain secure and uncompromised.

    • No Authorization for Modifications or Viewership:

      No individual or external party has the authority to modify, view, or write code for the Shopuze platform. Any attempts to alter or gain unauthorized access to the platform’s code will be considered a violation of this agreement and may lead to legal action.

    • Proprietary Rights:

      All code, scripts, designs, and technical infrastructure of Shopuze are the exclusive intellectual property of Shopuze Private Limited. Any unauthorized attempts to access or replicate our code will constitute an infringement of our intellectual property rights.

    • Third-Party Development:

      Shopuze does not permit the involvement of third-party developers or external agencies in modifying or extending the platform’s functionality at the code level. Users seeking customizations must rely solely on the tools and features officially provided by Shopuze.

    • Platform Security:

      To ensure the safety of our platform and user data, all system updates, enhancements, and maintenance are conducted solely by authorized personnel within the Shopuze team.

15. Restricted, Controversial, and Potentially Infringing Actions and Materials

    As a user of Shopuze, you bear sole accountability for your actions and behaviors within the platform. This responsibility extends to all data, text, graphics, images, photos, user identities, audio, video, and other elements, collectively referred to as "Content," that you present, share, or exhibit on Shopuze.

    You hereby assert and guarantee that your use of Shopuze and any Content you provide will not:

    1. Not contain misinformation or be intentionally deceptive;
    2. Not engage in illicit activities or involve the distribution of prohibited, forged, or pilfered goods;
    3. Not encroach on any third party's intellectual property rights, including copyrights, patents, trademarks, trade secrets, or any other proprietary rights, nor breach any rights of publicity or privacy;
    4. Not contravene Shopuze's Terms, site policies, or any applicable legislations, including those related to national security, anti-terrorism, anti-money laundering, export regulations, anti-discrimination, or deceptive marketing practices;
    5. Avoid listing items recognized by relevant laws or regulations as hazardous and are subsequently recalled;
    6. Refrain from engaging in actions that are slanderous, defamatory, or that unlawfully intimidate or threaten. Harassing behavior, including impersonation of individuals such as our team, our associates, or other users, is strictly prohibited;
    7. Ensure you do not falsely present or mislead others about your association with any individual, whether by using resembling email addresses, pseudonyms, creating deceptive accounts, or other means;
    8. Steer clear from promoting or displaying any obscene material, especially content related to child exploitation;
    9. Violate any individual's copyright, intellectual property, or any rightful interests;
    10. Deploy or transmit harmful code that could potentially harm, interfere with, covertly intercept, or appropriate any system, data, or private information;
    11. Refrain from uploading images unrelated to your listings;
    12. Avoid unauthorized alterations to the Shopuze website or creating deceptive versions of it that might insinuate an affiliation with us;
    13. Ensure your actions don't jeopardize our relationships with service providers or lead them to terminate their services;
    14. Avoid mentioning or promoting goods and services on Shopuze that contravene our Terms, Privacy Policy, or any other guidelines provided on the platform. Additionally, do not finalize any transaction initiated on Shopuze that might compel us to breach local regulations, legal directives, or our own Terms.
    We hold the authority to delete any user content on Shopuze that aligns with the aforementioned criteria or any other material we deem inappropriate for the platform at our sole discretion.

16. Term and Termination

    These Terms of Service come into effect from the date you successfully register to use a Service and will remain valid until either you or we choose to terminate them, as outlined below (referred to as the “Term”).

    You can deactivate your Account and end the Terms of Service whenever you wish by reaching out to Shopuze's Helpdesk. Once you do, follow the tailored instructions provided in the reply from Shopuze to complete the process.

    We reserve the right, for any reason and without prior notice (unless mandated by law), to suspend or end your Account and the Terms of Service, especially if we believe you've been involved in any fraudulent actions related to our Services. Any termination doesn't affect rights or obligations that existed before the termination date.

    Under the circumstances outlined below, we will take the decision to end this agreement on our own accord. Consequently, your access to this website and the ability to use Shopuze services will be discontinued:

    1. You fail to adhere to the stipulations of this Agreement;
    2. You find yourself undergoing dissolution, bankruptcy, or liquidation processes, or if legal or administrative bodies penalize or take actions against you due to violations of relevant regulations;
    3. Or in instances where Shopuze deems it appropriate to conclude this Agreement for other reasons;
    Shopuze will not be held responsible for any contractual breach when choosing to end this Agreement based on the provisions of this section.

    Once the Services are terminated by either side:

    1. Your access to Shopuze services will be halted, and you'll lose access to your account;
    2. Refunds, whether partial or in full, will not be granted for any fees already paid; any outstanding fees for services used up to the termination date will need to be settled immediately;
    3. The website for your store will be deactivated, and you'll lose access to its data and content. We won't be committed to preserving or storing any of your website's data or content beyond this point.

    Should you acquire a domain name via Shopuze, note that it will cease auto-renewal upon service termination. Post-termination, managing all domain-related affairs with the domain provider will rest entirely on your shoulders.

17. Privacy and Data Protection

    Ensuring the safeguarding of your privacy is paramount to us. We urge you to familiarize yourself with our Privacy Policy, detailing our commitment to safeguarding your personal data. Before becoming a Shopuze member, it's essential that you comprehend and consent to the stipulations within the Privacy Policy. We pledge, as highlighted in our Privacy Policy, not to trade, share, utilize, or disclose your personal data to third parties without your explicit approval. Rest assured, the Content we handle is stored on computers fortified with both tangible and state-of-the-art security measures.

    You hereby recognize and grant us the permission to gather, store, and process personal data from your customers in order for you to utilize Shopuze and its Services. You further commit, guarantee, and assert to us that:

    1. You affirm that you've secured the requisite and appropriate consents, approvals, and permissions from your customers to gather and utilize their personal data in a manner required by us to provide pertinent services;
    2. Furthermore, you confirm that you've acquired the necessary consents, approvals, and permissions from your customers to permit both us and our associates to carry out anonymized analyses and collective processing of the personal information derived from your customers;
    3. You adhere to all relevant laws, rules, and regulatory standards, which includes the creation and dissemination of necessary policies concerning personal data protection and privacy;
    4. You've equipped your customers with a straightforward selection process, briefed them about the methods and timings for exerting their rights regarding their personal data, elucidated the steps and timings for altering or retracting their previously granted permissions, and offered them the choice to consent or decline the gathering and utilization of their personal details for business objectives;
    5. You've clearly communicated to your customers the procedures on how they can assert their rights with you, such as accessing, modifying, or deleting their personal details, and adjusting the extent of their given permissions and consents. We expect not to face any complaints, claims, or demands from your customers due to our adherence to this Privacy Policy in handling their personal information.
    6. Should you fail to uphold any of the commitments mentioned above, and should this lead to any claims against us by your customers or if we are implicated in any legal or regulatory actions because of this, you will take full responsibility for resolving the issue and ensuring that we remain unaffected by any ensuing losses or damages.

    Some services offered through Shopuze are provided by external partners. When you utilize any product, service, or feature stemming from Shopuze or its website, you recognize and agree that we might share necessary information with our third-party partners who have an agreement with us to deliver the desired service or feature to our users and clients.

    If you have questions regarding our privacy practices or this policy, please contact us through the provided contact details on our website.

18. Modifications in these Terms

    We maintain the authority to modify the Terms of Service for Shopuze as we see fit. These modifications might include additions, changes, or removals ("Modifications"). Should we make any of these Modifications, we'll keep you informed by sending an email to your primary account address or by prominently displaying the updated Terms on Shopuze.

    It's a good practice to regularly review our Terms to stay updated on any potential changes that might affect you. By continuing to use Shopuze or its Services after we notify you of any Modifications or once the altered Terms are displayed on Shopuze, you're indicating your acceptance of those changes. Typically, any Modifications will take effect from the date they're published on Shopuze. For our paid members, if any Modifications result in a significant reduction in Shopuze's benefits, features, or availability, we'll ensure you're notified in advance.

    Shopuze retains the right to implement changes that may significantly impact your use of the Services or your rights under the Terms of Service. Such changes can be effective immediately if they arise (i) due to legal, regulatory, fraud prevention, or security considerations; or (ii) from our decision to limit products or actions we believe to be harmful, inappropriate, or offensive.

    Unless specified differently in any notification we provide, changes to the Terms of Service will take effect instantly once they are updated on this platform. Your subsequent access or utilization of the Services, following our notification or the posting of the revised terms, signifies your agreement to and acceptance of these modifications. Should you disagree with the updated Terms of Service, it's imperative that you discontinue your use of the Services.

    Our inability to act upon or enforce any segment of these Terms does not constitute a relinquishment of that particular segment or associated rights. All rights that aren't explicitly detailed within these Terms remain reserved for our discretion. For communications, including updates to the Terms, we may reach out to you via various methods like the primary email associated with your account, standard mail, posts on Shopuze, or other relevant channels available now or discovered in the future.

    From time to time, Shopuze may update its Service Fees. Whenever such adjustments occur, we'll ensure you're informed 30 days in advance. This notification will be sent to your primary registered email, displayed within the Shopuze administrative dashboard, or communicated through similar methods. Please understand that Shopuze holds no responsibility towards you or any third-party for altering, suspending, or discontinuing any aspect of the Services due to these changes.

    A hard copy of these Terms, as well as any electronically delivered notices, will be considered valid in legal or administrative cases. They will hold the same validity and undergo the same scrutiny as other traditionally printed business materials. Both parties have explicitly agreed for the Terms and all associated documents to be presented in English.

19. Shopuze Contracting Party

    Your interaction with Shopuze and the services we provide is governed by different entities based on your geographical location. These entities are responsible for the sale of our services, the protection of your data, and ensuring local compliance. The entity referred to as the "Shopuze Contracting Party" is the one you are engaging with under these Terms. Determination of your specific "Shopuze Contracting Party", the applicable governing law for these Terms, and the method for resolving any disputes arising from these Terms will be based on the table provided below:

    Your Billing Country/Region	Shopuze Contracting Party	Governing Law and Dispute Resolution
    Any country or region	Shopuze is branded by Shopuze Pvt Ltd.	Indian law will govern these terms. Any disputes arising will be exclusively resolved in the courts of India.

20. Notice

    All notices, requests, demands, and determinations for Shopuze under this Agreement (other than routine operational communications) shall be sent via certified mail, express courier, or electronic mail, with a follow-up copy sent via regular mail. All notices and communications should be in English, unless otherwise agreed upon by both parties. You must furnish Shopuze with accurate and operational contact details, encompassing, but not restricted to, your phone number, address, and email. Shopuze reserves the authority to notify you via any of these provided contact channels.

    Once Shopuze dispatches a notification to you either through email or a system message, it's considered as having been duly delivered. For notifications in paper form, successful delivery is presumed seven (7) days post the mailing date to the address you've shared.

    It's advised that you keep a copy of all communications we send to you for your records. By using Shopuze, you consent to receive communications from us electronically, which includes emails, system messages, or notifications on the platform. You confirm that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

    Should there be any alterations to the contact details you've provided within this Agreement, it's imperative that you inform Shopuze in writing. In the event that Shopuze cannot successfully deliver a notice because you delayed updating your contact details, the delivery will still be considered as completed. However, this stipulation doesn't apply in cases of unforeseen circumstances like natural disasters.

    No waiver of any notice will be deemed a further or continuing waiver of such term or condition or any other term or condition.

21. General

    By accepting these Terms and utilizing Shopuze, you acknowledge that there isn't any joint venture, partnership, employment, or agency bond established between you and us. Our commitment to these Terms operates under the purview of prevailing laws and judicial mandates. Understand that these Terms do not hinder our obligation or right to cooperate with legal directives, court orders, or official requests pertaining to your interactions with Shopuze or any related information we may have collated.

    Even if Shopuze does not act upon or enforce specific rights or provisions outlined in the Terms of Service, it doesn't imply a waiver of those rights or provisions. Should a competent court find any part of the Terms of Service, including any related terms, conditions, or referenced documents, to be against the law, that part will be modified to best reflect the intent of the original, within the boundaries of the law. All other provisions will continue to be valid and enforceable.

    Unless noted otherwise, these Terms serve as the comprehensive agreement between you and us regarding Shopuze, replacing all previous discussions and proposals, be they digital, verbal, or written. This agreement stands as our shared understanding, except where explicitly stated otherwise within these Terms.

    Except for Shopuze and its affiliated entities, and unless specifically mentioned in these Terms of Service, no third-party individual or entity can enforce any clause or provision within these Terms. This includes those not explicitly named or those belonging to a group or class. It's essential to clarify that this doesn't alter the rights of any entity or individual who is authorized to transfer or assign these Terms.The Terms of Service are subject to and will be interpreted based on the laws specific to Surat City, Gujarat, as well as the broader regulations of India, without giving effect to any principles of conflicts of laws.

    Without our prior written approval, you cannot delegate or transfer any responsibilities or rights outlined in this agreement. Any such attempt without our express permission will be considered invalid. However, we reserve the right to assign or delegate our responsibilities and rights under these Terms whenever we see fit.

    In line with applicable laws and regulations, should any portion of this Agreement be found invalid or unenforceable, such as disclaimers or liability limits, those specific provisions will be considered null and void. However, the remaining parts of the Agreement will remain in full force and effect.

    While the Terms of Service might be presented in languages other than English, in the event of any discrepancies or contradictions between the English version and its translations, the latest English version found at https://www.shopuze.com/legal/terms takes precedence. Shopuze reserves the right to determine the language used for resolving disputes, but unless specified differently or mandated by local regulations, English will be the default language for dispute resolution.

    Every clause and stipulation within the Terms of Service shall apply to and protect the interests of all parties involved, extending also to their respective inheritors, successors, and legally appointed representatives. Shopuze holds the right to transfer these terms without requiring your acknowledgment or agreement. On the other hand, any attempt by you to transfer or reassign the Terms of Service or any rights or obligations contained therein requires the explicit written permission of Shopuze, a decision that lies solely at Shopuze's discretion.

    When you engage with Shopuze, either through our website or any associated services, you're agreeing to our set Terms. These Terms encompass rules and guidelines on how you interact with the information, tools, and services available on Shopuze. Whether you're a casual visitor or a subscribed member, these Terms are binding on you.

    We strive to evolve and better our offerings, and to reflect those changes, our Terms might be updated occasionally. For any modifications or revisions, refer to the "Modifications in these Terms" section. If there are updates to the Terms, you'll need to accept them to continue accessing Shopuze services.

    Your acceptance of these Terms of Service also signifies your agreement to our Privacy Policy , Usage Policy ensuring a comprehensive understanding of your rights and obligations while using Shopuze. It's essential to note that these Terms are applicable across all our domains, including sub-domains.

    For any queries, feedback, or insights regarding this policy, please reach out to us using the contact details available on our website.

IF YOU DO NOT AGREE TO THE TERMS, PLEASE DO NOT PROCEED TO USE OR ACCESS Shopuze OR THE SERVICES.